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Get a Personal Video Message from Santa Claus

By December 1, 2010

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Are your kids concerned about whether or not they've been good this year? Do they wonder how Santa Claus delivers all of those presents in one night? Do they want to make sure Santa received their wish list? Request a personalized message from the "Portable North Pole."

Santa Claus will deliver a video message where he addresses your child by name, checks to see if he/she has been naughty or nice and gives a hint about what might be under the tree on Christmas morning. This year, they've got videos for toddlers, children and adults.

Sometimes the site gets a lot of traffic. If it doesn't work for you, wait a bit and try again.

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December 24, 2009 at 12:19 pm
(1) K says:

PortableNorthPole site is a joke…they should have accounted for the amount of traffic it’s receiving. Don’t bother wasting your time there. I tried for almost 2 hours to fill out the 5 page form, only to lock the page up at the end with a “PNP console is experiencing unusually high traffic, please try again in a few minutes” which translated into hours. What a waste of time!

December 24, 2009 at 5:17 pm
(2) claire says:

its OK now america has gone to bed santa is now delivering his messages again, I have just logged in with no problems

November 2, 2010 at 9:21 pm
(3) kennedy says:

This site is great! I uploaded a picture of my nephew and sent it to him in KY,as soon as my sister saw the oicture she said she cried! This site is amazing to send a young child a fun holiday greting!

November 11, 2010 at 7:12 pm
(4) suzanne says:

I did this with my daughter last year and she was riveted. I told her that mommy had taped it so I got to show it to all of my family and friends. She still talks about how Santa loves chocolate chip cookies and has ordered me to make them for him this year. This is a MUST DO for all parents that want their children to be mystified by the beauty of the holidays.

November 14, 2010 at 10:18 am
(5) Debbie says:

I loved this site. I shared it with many of us Grandmothers, Its adorable.. This is well worth waiting on…

November 26, 2010 at 8:08 pm
(6) Amy says:

I have tried for about an hour to get past the first part of filling your childs info out only to be told my session has expired. Not sure what to do and no idea how to get ahold of anyone to help me. I got through last year with no problems and I really need this this year. My daughter is started to not believe in Santa and I need this vidio. Any ideas on what to do?

November 29, 2010 at 9:28 am
(7) R Walker says:

Hi Santa, great site, but…the UK is not in Africa (small complaint)

December 1, 2010 at 4:06 pm
(8) kari says:

Loved this site last yr. I’m still trying to get past the postal code part this yr. I’ve wasted 2 hrs trying to finish. I am typing nothing wronge and do not understand why it won’t let me move on to the next step. I’m off to starting over for the billionth time!

December 3, 2010 at 12:40 pm
(9) Kelly says:

I am too trying to get past the postal code part. It will not accept it. Sooooo frustrating!!!!!! Lost on what to do

December 3, 2010 at 8:17 pm
(10) Mary says:

I have 2 children and want ONE message combined with both their info…..is that possible?

December 4, 2010 at 11:41 pm
(11) danielle says:

I was able to create the message but the email they sent with the link to view the message isn’t working.

I guess the site is experiencing too much traffic.

Maybe I can watch it at 3am. :(

December 5, 2010 at 3:33 pm
(12) Samantha says:

Hi Santa every one keeps telling me that your not real but don’t worry I do!

December 6, 2010 at 5:04 pm
(13) Brendan says:

My son wants black ops for crihstmas but its 60 bucks! i cant pay for that

December 6, 2010 at 10:34 pm
(14) Jose A Garcia says:

I used this program last year and just used it again this year. I had no problems at all and I was able to move through the site very quickly! It is a great website!

December 8, 2010 at 8:03 pm
(15) Jessica says:

It won’t let me go past the “city”/zip code HELP!

December 8, 2010 at 10:04 pm
(16) Nicole says:

Don’t try it if your child has an uncommon name. My daughter’s name is Ruthie & it sent me a message that said “oups we don’t have a name that is spelled like that” What good is a personal message from Santa if he can’t say your name?

December 9, 2010 at 5:11 am
(17) Brenda Warner says:

could not get pass step 3..tried for 2 hrs. not a high traffic time..3 to 5:10 am……what a shame the two boys would have loved it…..

December 10, 2010 at 12:22 pm
(18) Trudy says:

Very quick and easy to use. If it doesn’t accept your postcode like mine, just pick don’t know and it will bypass it. My grandson loved it as he did last year.

December 12, 2010 at 8:30 am
(19) JEAN says:


December 14, 2010 at 9:32 am
(20) J.Gray says:

It worked great~! My daughter was in awe that Santa Clause knew what she has been up to, I utilized this as a tool for having her obey me. It is an easy way to get the best out of your child.

December 18, 2010 at 9:39 am
(21) zoe says:

Could anyone in the UK click on the link and paste the new URL back, we did this last year for our daughter and she loved it we are on hols in France and have tried to do it and it keeps directing us to the French version :-( , no matter what i try we cant get onto the UK one. Please help

December 19, 2010 at 5:55 am
(22) lucy wilson says:

great message santa, but uk is not in florida either!

December 20, 2010 at 1:50 pm
(23) Jim says:

Any one have any ideas how to get past the postal code. Put it in then comes back and askes for city but no where to put. I have tried without anything and check the box, zip, city nothing works. Site was great last year but will not go past that point.

December 20, 2010 at 4:25 pm
(24) Stephanie says:

I’ve been trying to use pnp for my children for 3 days now…very irritating! I allowed cookies and everything! Any suggestions? Geeeeezzzzz!

December 22, 2010 at 4:42 pm
(25) Claudia says:

I absolutely LOVE this site! I made 2 different video messages for my brothers and I felt this was convincing enough for a 7 year old. I have yet to see their reactions when they see that Santa knows what they asked for in their letters.

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